Privacy Policy - Eatapas

By choosing we know that you have placed a great deal of trust in us. We want to reassure you that all the information collected is to enable us to provide you with the highest level of service.

This privacy policy sets out how Eatapas Ltd. will treat the personal information you give us when you use our website.

We may update this policy from time to time by posting a new version on this website. You should check this page occasionally to ensure that you are happy with any changes.

This Privacy Policy is effective from 28 July 2014 and was last updated on 24/05/18.

What information we collect

We may collect, store and use the following kinds of information:

  • Name.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other Information relating to any purchase you make of our products.
  • Information relevant to customer surveys and/or offers.
  • Information that you provide to us for the purpose of subscribing to our websites services, email notifications and/or newsletters.

What we do with the information we gather

The information we gather from you helps us to improve the quality of our interaction with you and enables us to provide you with a better service.

In particular, the information we collect may be used for:

  • Processing your orders for the purchase of products from us.
  • Improving our offer of products and services.
  • Improving and customising our website and ecommerce platform.
  • Enabling third parties to carry out functions on our behalf, e.g. delivery of the products.
  • Providing you with periodic communications about promotions, new products, special offers, services and events.
  • Providing you with information, which we think may be of interest to you.
  • Conducting marketing research and analysing your shopping habits and preferences to meet your needs.
  • Internal record keeping

By registering on our website you agree to us collecting and using your information in this way.

When we share your personal information

We are committed to providing users with an Internet experience that respects privacy. We do not sell or rent your information to any third party to enable them to use it for their purposes. However, there are circumstances where it is necessary for us to share personal information in order to provide you with the Eatapas delivery service. At all times where we use or disclose your information it will remain secure.

The circumstances where we may share some of your information with others are described below:

  • Third party service providers. We employ other companies and individuals to perform functions on our behalf. Examples include managing the logistics, fulfilling orders, delivering parcels, analysing data, providing marketing assistance, processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Research companies. To outside research companies whom we may ask to contact you directly for your opinions on our products and services (in which case we provide them with only the information they need to perform their function).
  • Protection of Eatapas and others. We release account and other personal information when we believe release is appropriate to comply with the law, to enforce our Terms and Conditions and other agreements or to protect the rights, property or safety of, our customers or others.

Security of your personal data

We are committed to ensuring that your information is protected at all times. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. In particular we work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when using a shared computer.

Links to other websites

Our website may contain links to other websites of interest which are outside our control and not covered by this policy. The operators of such websites may collect information from you that will be used by them, in accordance with their policy, which may differ from ours. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such websites.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • As part of the registration form on the website, look for the box that you can click to indicate that you do not want to receive marketing communications.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by un-ticking the appropriate boxes in the website or by writing an e-mail from your Eatapas registered email address to

If you would like a copy of the information we hold about you please write to: Eatapas Ltd., 10 Philpot Lane, London, EC3M 8AA. If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address or send us an email to We will promptly correct any information found to be incorrect.